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IT FACTORY® Sales Force Automation

Decrease the cost of sales by making your sales force more efficient and more powerful. Increase sales by helping your company build stronger customer relations.

Build strong customer relationships

IT FACTORY Sales Force Automation (SFA) can provide everyone in your sales force with accurate and relevant information anywhere in the world. With SFA your sales executives can complete their administrative tasks quickly and efficiently, enabling them to spend more time building strong customer relationships, thus creating a solid platform to increase sales.

Empower your sales force

The dynamic SFA application can help you dramatically decrease the cost of sales by making your sales force both more effective and more powerful. With SFA, your sales team can follow up on sales leads and maintain regular contact with customers. For example, you can run direct mailing campaigns simply with the click of the mouse – fast, inexpensive, and easy!

Work as one team

With SFA you can establish and maintain central customer records and with full history of all company contacts no valuable information is lost. Placing the emphasis on teamwork, SFA lets all members of the sales team monitor all accounts, even those that are owned by others. This helps to ensure that account transition among sales executives can happen quickly and effectively.

Notably, this heightened awareness of customer contacts and history leads to increased customer satisfaction because each sales executive has the necessary knowledge to serve the customer.

Leverages existing IT assets
Can be deployed rapidly and cost-effectively on top of an existing Lotus Notes/Domino infrastructure.

Comprehensive functionality
Provides capabilities that span the main sales and marketing processes.

Improves relations and underpins growth
Interact and work together with customers over multiple channels to acquire, develop, and retain customers.

Enhances collaboration
Simplifies information sharing between departments and partners.

Easy administration
Consistent keyword-based administration panel enables quick modification.

Customizable, upgradeable, scalable
Built with the award-winning IT FACTORY Architecture and Tools.

Multiple platform compatibility
Server - IBM Domino 5.x or higher. Any Notes supported OS, i.e. Windows, Unix, AS 400. Client - Lotus Notes 5.x or higher.